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This involves hiring efficient employees, keeping up-to-date with safety checks, setting up marketing programs, and creating customer service policies to enhance customers' experiences at the park. Furthermore, within this guide i will also include a full description of the 5 main functional areas in thorpe park (marketing, human resources, customer services, health and safety and ict) and how they. Thorpe park is one of the most popular theme parks in the uk and it belongs to merlin entertainments group, the world's second biggest visitor attraction operator with more than 30 million visitors annually and about 13,000 employees (merlin entertainment group, 2013, online) merlin. Customer services please share your feedback by emailing [email protected] at thorpe park resort we are dedicated and passionate about providing you with world class service, whether it be prior, during, or after your visit.
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